Healthcare

The facility inspection app for wards, clinics and care homes

SiteSnag is an inspection app for estates teams and ward managers in hospitals, GP surgeries, dental practices and care homes. It includes a clinical environment check and a fire and safety walk-round. Each finding is a photo with built-in wording and a responsible team, and the visit ends with a Facility Inspection Report on the phone.

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Used by Estates and facilities teams · Ward and department managers · Infection prevention teams · Practice managers · Care home managers

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Why SiteSnag

Built for healthcare inspections done on a phone.

Environment audits on paper that end as a tick sheet with nothing to show what the sluice looked like.

Every finding has photos, and you can circle the stain or point an arrow at the sharps bin before you save it.

Findings emailed to estates, domestic services and pharmacy with nobody sure whose job each one is.

Each finding has a responsible team, from domestic services to medical engineering. The report can group findings by team so each one sees its own list.

Cloud forms that fail halfway through a visit to a plant room or basement.

SiteSnag runs offline on the phone with no login, and nothing leaves the device unless you share the report or turn on Pro backup.

No record that the ward manager saw the findings on the day.

The ward manager and the inspector can both sign on screen at the end of the visit, and the signatures go into the Facility Inspection Report.

Built-in checklists

Clinical environment check and Fire and safety walk-round, ready on day one.

These are the checklists SiteSnag adds when you choose healthcare. Tick them on your phone with pass or fail, yes or no, readings and condition ratings, and they go straight into the PDF. Edit them or build your own.

Clinical environment check

Cleanliness, infection prevention, waste, equipment and storage in a clinical area

Cleanliness

Floors clean, dry and free of debris
High and low surfaces free of dust
Patient furniture clean and intact
Curtains and screens clean and in date
Toilets and bathrooms clean
Cleaning schedule displayed and signed
Overall standard of cleanliness

Hand hygiene facilities

Clinical hand-wash basins clear and used only for hand washing
Liquid soap available at every basin
Paper towels available at every basin
Alcohol hand rub available at point of care
Hand hygiene signage displayed
Foot-operated bins next to basins

Infection prevention and control

Personal protective equipment stocked and in date
Isolation signage in place where needed
Spill kits available
Commodes and patient equipment cleaned and labelled as clean
Mattress and pillow covers intact
Clean and dirty items kept apart

Sharps and clinical waste

Sharps bins assembled correctly and labelled
Sharps bins below the fill line
Temporary closure used when not in use
Waste bags correctly segregated by stream
Waste bins lidded and foot-operated
Waste hold locked and tidy
Number of sharps bins in use

Equipment

Equipment clean and in good repair
Electrical equipment carries a current safety test label
Medical devices carry a current service label
Resuscitation equipment checked and record signed
Condition of patient equipment

Storage

Nothing stored on the floor
Stock rotated and in date
Shelving clean and intact
Corridors free of stored equipment
Linen stored covered and off the floor
Cleaning chemicals locked away

Medicines room

Door locked when unattended
Medicine cupboards locked
Medicines fridge locked
Medicines fridge temperature (°C)
Fridge temperature record completed daily
Room temperature (°C)
Room clean and tidy
Notes

Fire and safety walk-round

Escape routes, fire doors, alarms, equipment and general safety

Escape routes and exits

Escape routes clear of beds, trolleys and stored items
Final exits unlocked or fitted with a working release
Evacuation aids available where needed
Fire action notices displayed
Evacuation plan for the area available

Fire doors

Fire doors close fully on their own
No fire doors wedged or propped open
Hold-open devices release on alarm
Intumescent strips and smoke seals intact
Fire door signage in place
Condition of fire doors

Fire detection and alarm

Call points clear and undamaged
Detector heads uncovered and undamaged
Fire alarm panel shows no faults
Weekly alarm test recorded

Firefighting equipment

Extinguishers in place and on their brackets
Extinguishers in date and tamper tags intact
Fire blankets in kitchens
Number of extinguishers in the area

Emergency lighting and signage

Emergency lighting units undamaged and indicator lit
Exit signs visible and lit
Directional signs correct
Monthly emergency lighting test recorded

General safety

Floors free of trip hazards and trailing cables
No overloaded sockets or extension leads
Wet floor signs used during cleaning
Hazardous substances stored safely
Window restrictors fitted and working
Hot surfaces and pipes covered where needed

Security

Access controlled doors close and lock
Restricted areas locked
Staff wearing identification
Panic alarms tested
Notes

Finding wording

39 findings already written.

Start typing on site and matching wording appears, with a description, severity and who puts it right. Pick one and you’re done.

Environment cleanliness

Floor visibly dirtyMinor
Floor soiled or marked, particularly at edges and corners. Clean and check against the cleaning schedule.
Domestic services
Dust on high surfacesMinor
Dust build-up on high surfaces such as tops of cupboards, lights and curtain rails. Clean and add to the schedule.
Domestic services
Patient chair fabric tornModerate
Upholstery torn or split, so the chair cannot be cleaned properly. Repair or replace the chair.
Facilities
Privacy curtain not changedMinor
Privacy curtain visibly soiled or past its change date. Replace and record the change date.
Domestic services
Cleaning schedule not completedMinor
Cleaning schedule missing or not signed for recent days. Complete the schedule and check cleaning has been done.
Ward / department manager

Infection prevention

Hand-wash basin blockedModerate
Hand-wash basin obstructed by stored equipment. Clear access and keep it free for hand washing only.
Ward / department manager
Soap dispenser emptyModerate
Liquid soap dispenser empty or not working. Refill or repair and check stock levels.
Domestic services
Hand rub missing at point of careModerate
No alcohol hand rub available at the bed space or treatment area. Fit or replace a dispenser.
Ward / department manager
Clean and dirty items mixedModerate
Clean supplies stored alongside used or dirty items. Separate them and store clean items in the clean utility.
Ward / department manager
Mattress cover damagedMajor
Mattress cover torn or stained through. Remove the mattress from use and replace it.
Ward / department manager
Commode not labelled as cleanMinor
Commode or shared equipment has no "clean" label. Clean, label and store ready for use.
Ward / department manager

Waste and sharps

Sharps bin overfilledSafety
Sharps bin filled above the fill line. Close and lock it, remove for disposal and replace.
Ward / department manager · Health and Safety (Sharp Instruments in Healthcare) Regulations 2013
Sharps bin not labelledMinor
Sharps bin has no assembly date, location or signature on the label. Complete the label.
Ward / department manager
Sharps bin temporary closure openModerate
Sharps bin left open while not in use. Use the temporary closure between uses.
Ward / department manager · Health and Safety (Sharp Instruments in Healthcare) Regulations 2013
Waste in wrong streamModerate
Waste placed in the wrong colour bag or bin. Correct the segregation and remind staff of the waste streams.
Ward / department manager
Waste bin lid brokenMinor
Pedal or lid on waste bin broken, so it has to be opened by hand. Repair or replace the bin.
Facilities
Waste hold unlockedMajor
Clinical waste hold or compound left unlocked. Lock it and check who holds keys.
Facilities

Estates and maintenance

Ceiling tile stainedModerate
Ceiling tile stained, suggesting a leak above. Investigate the source and replace the tile.
Estates
Damaged wall surfaceMinor
Wall surface chipped or damaged so it cannot be cleaned properly. Repair and redecorate.
Estates
Floor covering liftingSafety
Floor covering lifting or split at joints, creating a trip hazard and an area that cannot be cleaned. Repair or replace.
Estates
Tap or outlet little usedModerate
Tap or shower outlet appears to be little used. Report to estates for inclusion in the water safety flushing regime.
Estates
Light not workingMinor
Light fitting not working. Report for repair.
Electrician
Equipment safety test out of dateMajor
Electrical equipment has no current safety test label. Remove from use until tested.
Medical engineering

Fire safety

Fire door wedged openSafety
Fire door held open with a wedge or object. Remove it; fit a hold-open device linked to the alarm if the door needs to stay open.
Ward / department manager · Regulatory Reform (Fire Safety) Order 2005
Fire door not closingSafety
Fire door does not close fully onto its frame. Adjust or repair the closer and door.
Estates · Regulatory Reform (Fire Safety) Order 2005
Escape route obstructedSafety
Escape corridor obstructed by beds, trolleys or stored equipment. Clear the route and find a proper store.
Ward / department manager · Regulatory Reform (Fire Safety) Order 2005
Fire extinguisher missingSafety
Fire extinguisher missing from its bracket or signed position. Replace and report to the fire safety advisor.
Fire safety advisor · Regulatory Reform (Fire Safety) Order 2005
Emergency light not workingMajor
Emergency lighting unit damaged or indicator not lit. Report for repair and testing.
Electrician · BS 5266

Security

Access controlled door not closingMajor
Access controlled door does not close and lock on its own. Repair the closer or lock.
Security
Restricted room left unlockedModerate
Restricted room such as a store or office left unlocked and unattended. Lock it when not in use.
Ward / department manager
Panic alarm not testedModerate
No record of recent panic alarm testing. Test the alarm and record the result.
Security

Medicines storage

Medicines room door unlockedMajor
Medicines room door left unlocked and unattended. Lock it and keep it locked.
Ward / department manager
Medicines fridge temperature out of rangeMajor
Medicines fridge reading outside 2°C to 8°C. Report to pharmacy and follow the local procedure.
Pharmacy
Fridge temperature record incompleteModerate
Daily fridge temperature record has gaps. Complete it each day and reset the thermometer after reading.
Ward / department manager
Medicines fridge used for foodModerate
Food or drink stored in the medicines fridge. Remove it and keep the fridge for medicines only.
Ward / department manager

Patient safety

Potential ligature point for reviewModerate
Fitting noted that may present a ligature point. Refer to the local ligature risk assessment for review.
Ward / department manager
Window restrictor missingSafety
Window opens beyond its restricted position or restrictor is missing. Fit or repair the restrictor.
Estates
Hazardous substance not locked awaySafety
Cleaning chemicals or other hazardous substances left accessible. Store them in a locked cupboard.
Domestic services · COSHH Regulations 2002
Call bell not workingMajor
Patient call bell not working or out of reach. Report for repair and check other call points.
Estates

FAQ

Healthcare questions.

Is this a CQC inspection checklist?

No. SiteSnag isn’t linked to the CQC and its checklists aren’t a regulatory inspection tool. They’re for your own checks of the care environment, from cleanliness and sharps to medicines storage and fire safety. The photos and dated reports give you a record of what you found and when it was put right.

Can I record the medicines fridge temperature?

Yes. The clinical environment check has number answers for the medicines fridge and the room temperature, next to checks such as whether the fridge is locked and the daily record is complete. If a reading is out of range, add it as a finding with a photo of the display so pharmacy can see it.

Does any patient information leave the phone?

SiteSnag keeps inspections in a database on the device and doesn’t need an account. Nothing is uploaded unless you share a report or turn on Pro backup, which goes to your own iCloud or Google Drive. Avoid photographing patients or their records, because every photo you take can end up in the report.

Can I add our own audit as a checklist?

You can write your own checklist and choose yes/no, number or condition answers for each item. That suits a hand hygiene observation, a mattress audit or a weekly check of little-used water outlets. Your checklists sit next to the clinical environment check and the fire and safety walk-round, and the results go into the same PDF.

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