Property management

The property inspection app for landlords and letting agents

SiteSnag is a property inspection app for landlords, letting agents and block managers. It comes with a periodic inspection checklist and a check-out checklist, wording for common tenancy issues such as condensation mould, and floor plans with numbered pins. You can have a signed Property Inspection Report finished on your phone before you leave the property.

See how it works Coming soon to theApp StoreComing soon toGoogle Play

Used by Landlords · Letting agents · Block and managing agents · Inventory clerks · HMO landlords

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Why SiteSnag

Built for property management inspections done on a phone.

Inspection notes written on paper and typed up at the office, with photos that never quite match.

Each issue is a photo and a save, filed under the room you’re standing in. The PDF puts the photos beside the wording, so there’s no write-up waiting for you.

Deposit disputes that come down to a vague note about a mark on the carpet.

Add as many photos to an issue as you need and draw arrows, circles or measurements on them. Numbered pins on the floor plan show exactly where each one is.

Generic form apps where every inspector describes damp and damage in their own words.

Built-in wording covers tenancy issues from tenant damage to missing carbon monoxide alarms. Start typing a title and SiteSnag suggests the description and the contractor.

Cloud apps that stall in a basement flat or a rural let with no signal.

Everything is stored on the phone and there’s no account to sign in to, so a lost signal doesn’t stop the inspection. Pro backs it up to your own iCloud or Google Drive.

Built-in checklists

Periodic property inspection and Check-out inspection, ready on day one.

These are the checklists SiteSnag adds when you choose property management. Tick them on your phone with pass or fail, yes or no, readings and condition ratings, and they go straight into the PDF. Edit them or build your own.

Periodic property inspection

Routine mid-tenancy visit covering condition, safety, damp and how the property is being looked after.

Exterior & garden

Front door, locks and entry
Windows and frames
Gutters and downpipes
Garden and lawn
Fences, gates and boundaries
Bins and waste kept tidy

Living areas & bedrooms

Walls and ceilings
Flooring and carpets
Furniture (if furnished)
Windows open and lock
Radiators working
Unreported damage seen

Kitchen

Cupboards and worktops
Oven, hob and extractor
Fridge / freezer
Sink and taps free of leaks
Kept reasonably clean

Bathrooms

Bath / shower and screen
Toilet and basin
Sealant intact and free of mould
Extractor fan working
No leaks under basin or around WC

Damp & ventilation

Condensation mould seen
Signs of penetrating or rising damp
Trickle vents open
Rooms heated and aired
Advice on condensation given to tenant

Safety & compliance

Smoke alarm on each storey tested
Carbon monoxide alarm tested
Gas safety record in date
EICR in date
Escape routes clear
No damaged sockets, switches or trailing leads

Occupancy

Number of occupants seen
Occupancy matches the tenancy
Pets present
Signs of pests
Unauthorised alterations or redecoration
Tenant comments and repairs reported

Check-out inspection

End-of-tenancy check against the check-in inventory, for cleaning, damage, keys and meter readings.

Keys & meters

Number of keys returned
All keys listed at check-in returned
Electricity meter reading
Gas meter reading
Water meter reading
Forwarding address provided

Cleanliness

Kitchen and appliances
Oven and hob
Bathrooms
Floors and carpets
Windows and sills
Fridge / freezer emptied and defrosted
Rubbish and belongings removed

Kitchen

Cupboards and drawers
Worktops
Sink and taps
Appliances
All inventory items present

Bathrooms

Bath / shower
Toilet and basin
Tiling and sealant
Extractor fan working
Mould present

Rooms & decoration

Walls and ceilings
Doors and frames
Flooring and carpets
Furniture and furnishings
Holes from fixings
Light bulbs all working

Garden & exterior

Garden and lawn
Fences and gates
Bins emptied
Shed and garage cleared

Comparison with check-in

Condition consistent with check-in, allowing for fair wear and tear
Items missing from inventory
Deductions proposed
Notes on proposed deductions

Issue wording

38 issues already written.

Start typing on site and matching wording appears, with a description, severity and who puts it right. Pick one and you’re done. The 460+ construction defects are included too.

Tenant damage

Carpet stainedMinor
Carpet stained beyond fair wear and tear. Professionally clean and replace or apportion cost if staining remains.
Cleaner
Carpet burnMinor
Burn mark to carpet. Patch repair or replace and apportion the cost.
Flooring
Holes in walls from fixingsMinor
Holes left by picture hooks, shelves or TV brackets. Fill, make good and redecorate.
Decorator
Scuffs and marks to wallsMinor
Scuffs or marks beyond fair wear and tear. Clean down or redecorate the affected walls.
Decorator
Internal door damagedModerate
Internal door split, holed or off its hinges. Repair or replace and rehang.
Carpenter / Joiner
Worktop burnt or cutMinor
Kitchen worktop burnt, scored or chipped. Repair or replace the affected section.
Carpenter / Joiner

Cleanliness

Oven not cleanedMinor
Grease and burnt-on residue in oven, hob or extractor. Specialist oven clean.
Cleaner
Kitchen not cleanedMinor
Grease and food residue on worktops, cupboards and floor. Deep clean.
Cleaner
Limescale and soap residueMinor
Limescale and soap residue on bath, shower, taps and tiles. Descale and clean.
Cleaner
Fridge / freezer not cleanedMinor
Fridge or freezer left with food, spills or ice build-up. Empty, defrost and clean.
Cleaner
Rubbish left at propertyMinor
Rubbish or belongings left behind. Clear and dispose of.
Cleaner

Inventory

Inventory item missingModerate
Item listed on the check-in inventory is not at the property. Confirm with the tenant and replace or deduct.
Letting agent
Keys not returnedModerate
Not all keys listed at check-in were returned. Recover them or change the locks.
Locksmith
Furniture damagedMinor
Furnished item broken, stained or marked beyond fair wear and tear. Repair, replace or apportion the cost.
Letting agent

Safety & compliance

Smoke alarm not workingSafety
Smoke alarm fails test or has no power. Replace battery or alarm and retest.
Handyman · Smoke and Carbon Monoxide Alarm (England) Regulations 2015
Smoke alarm missingSafety
No smoke alarm on a storey used as living accommodation. Fit and test.
Electrician · Smoke and Carbon Monoxide Alarm (England) Regulations 2015
Carbon monoxide alarm missingSafety
No carbon monoxide alarm in a room with a fixed combustion appliance (gas cookers excepted). Fit and test.
Handyman · Smoke and Carbon Monoxide Alarm (England) Regulations 2015
Carbon monoxide alarm not workingSafety
Carbon monoxide alarm fails test, is past its expiry date or has been removed. Replace and retest.
Handyman · Smoke and Carbon Monoxide Alarm (England) Regulations 2015
Gas safety record out of dateCritical
No current gas safety record on file. Arrange the annual check by a Gas Safe registered engineer and give the tenant a copy.
Gas engineer · Gas Safety (Installation and Use) Regulations 1998
EICR overdueCritical
Electrical installation condition report over five years old or not on file. Arrange an inspection and complete any remedial work.
Electrician · Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020

Damp & mould

Condensation mouldMajor
Black mould on walls, ceilings or window reveals from condensation. Treat with a fungicidal wash, check extract fans and advise the tenant on heating and ventilation.
Damp specialist · Housing Act 2004 (HHSRS)
Mould in bath or shower sealantMinor
Black mould in sealant around bath or shower. Remove and reseal.
Handyman
Extractor fan not workingModerate
Kitchen or bathroom extractor fan not running or very weak. Clean or replace.
Electrician
Penetrating dampModerate
Damp patch on an external wall or ceiling, likely from rain getting in. Find the source and repair.
Builder

Garden & exterior

Garden overgrownMinor
Lawn, hedges or borders not maintained as the tenancy requires. Cut back and tidy.
Gardener
Fence panel damagedMinor
Fence panel broken, loose or missing. Repair or replace.
Handyman
Gutters blockedMinor
Gutters blocked with leaves or vegetation and overflowing. Clear and check downpipes.
Roofer

Communal areas

Communal lighting not workingModerate
Lights out on communal stairs or corridors. Replace lamps or repair the fitting.
Electrician
Communal fire door not closingSafety
Fire door does not self-close fully into its frame. Adjust or replace the closer.
Carpenter / Joiner · Regulatory Reform (Fire Safety) Order 2005
Items stored in communal areasSafety
Bikes, bags or furniture left in corridors or on stairs. Remove them and keep escape routes clear.
Managing agent · Regulatory Reform (Fire Safety) Order 2005
Door entry system faultyModerate
Intercom or door entry not working, or the main door not latching. Repair.
Electrician
Bin store untidyMinor
Bin store overflowing or with loose rubbish. Clear and arrange extra collections if needed.
Cleaner

Pests

Signs of rodentsMajor
Droppings, gnawing or nesting material seen. Arrange pest control treatment and seal entry points.
Pest control
Insect infestationMajor
Signs of bed bugs, cockroaches or similar. Arrange specialist treatment.
Pest control

HMO & occupancy

Signs of overcrowdingMajor
More occupants than the tenancy or licence allows, such as extra beds in living rooms. Check the agreement and licence and raise it with the tenant.
Letting agent
Manager details not displayedModerate
Manager's name, address and phone number not displayed in a prominent place. Display them.
Managing agent · Management of Houses in Multiple Occupation (England) Regulations 2006
Bedroom below minimum sizeMajor
Room used for sleeping is smaller than the licence allows (6.51 m² for one adult in a licensed HMO). Stop using it as a bedroom and tell the licence holder.
Letting agent · Licensing of Houses in Multiple Occupation (Mandatory Conditions of Licences) (England) Regulations 2018
Fire blanket missing in shared kitchenSafety
No fire blanket in the shared kitchen. Fit one on the wall near the exit, away from the cooker.
Handyman

FAQ

Property management questions.

Can tenants sign the inspection report on site?

Yes. The tenant and the inspector can both sign on the phone or tablet screen, and the signatures go straight into the PDF. The cover page names the inspector and the tenant separately. You then send the report from the share sheet by email, WhatsApp or whichever app you already use with tenants.

Can I use my own inspection checklist?

You can build your own checklist with yes/no, number and condition answers and keep it next to the built-in periodic and check-out checklists. Number answers suit meter readings and key counts, while condition answers work well for a room-by-room record of decoration and flooring. Your checklists are there for every property you inspect.

Can I track which issues the contractor has dealt with?

Turn on Record status in Settings and you can set each issue by hand to a status such as In progress, Fixed or Verified. The report can sort and group issues by status, which shows the landlord what is still outstanding. Photos can be added to an issue at any time, and the report can be generated again whenever you need an updated copy.

Can I put my agency’s logo on the report?

The PDF takes your logo and accent colour, and there are four report styles and three fonts to choose from. You can rename terms such as Tenant or Contractor to match how your agency writes, and the new wording carries into the report. Removing the small SiteSnag line from the PDF needs Pro.

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