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Defect library

General defects in new builds

These entries cover the house as a whole, from builder’s rubbish and missing paperwork to items that don’t match the specification. They are often the quickest to clear and the easiest to forget in the run-up to completion.

Updated 19 October 2026

SiteSnag’s library has 9 entries under general. They’re listed below with the most serious first. Each one gives the wording an inspector would put in a report and the trade that would fix it, and 2 carry a reference to the standard or guidance they relate to. The references help you look up the relevant section and aren’t a statement that a particular home does or doesn’t comply.

All 9 entries

  1. Building Regulations certificate missing

    Major

    Completion certificate for works not provided. Obtain.

    Trade
    Developer
    Reference
    None listed

  2. Item missing per specification

    Moderate

    Item specified in the sales specification has not been fitted. Supply and fit.

    Trade
    Developer
    Reference
    None listed

  3. Handover documents missing

    Moderate

    Warranty, building control or certificates not provided. Supply documents.

    Trade
    Developer
    Reference
    None listed

  4. Previously reported item not resolved

    Moderate

    Item reported at a previous inspection remains outstanding. Complete works.

    Trade
    Developer
    Reference
    None listed

  5. Warranty / NHBC documents missing

    Moderate

    New-home warranty documents not provided. Provide.

    Trade
    Developer
    Reference
    None listed

  6. Fixtures not as specification

    Moderate

    Fittings differ from the agreed specification. Confirm and replace.

    Trade
    Developer
    Reference
    None listed

  7. Builder debris left on site

    Minor

    Builder materials/debris left behind. Remove and clean.

    Trade
    Cleaner
    Reference
    NHBC Standards 9.1

  8. Property not clean

    Minor

    Area not cleaned to handover standard. Clean throughout.

    Trade
    Cleaner
    Reference
    NHBC Standards 9.1

  9. Sticker / protective film left on

    Minor

    Protective film or labels left on fittings or glass. Remove.

    Trade
    Cleaner
    Reference
    None listed

Using these in a report

In the SiteSnag app, starting to type a defect title in the camera brings up these entries. Picking one fills in the description, severity, trade and reference, and you can edit the wording or add your own defects to the library. Every snag then goes into the branded PDF report with its photos and a numbered pin on the floor plan.

For a room-by-room walk-round, use the new build snagging checklist, or go back to all defect categories.

Other categories

Previous: External (33). Next: Ventilation (6).